Report a reproducible problem

Record the context

Name the theme or plugin and its version. Include the content language, page URL, browser/device and the steps that lead to the problem.

Describe the difference

Explain what should happen and what happens instead. If safe, reproduce it on a separate test site.

Use your private account request for non-public details. Keep credentials and customer records out of both public guides and support messages.

Keep the conversation together

Add new findings to the existing request. Mark it resolved when the issue has been addressed. No response-time guarantee is implied by opening a request.